westjet business class menuwestjet business class menu

Its not. Compare the cost in points or miles to cash, and see which option is best. This consisted of a total of 28 seats, in a 2-3-2 configuration. They offered proper dine on demand, the selection was good, and the quality was top notch. A copy of the inflight menu can be viewed in the above tab. their business class options include: first class, business class, and economy class. This is the first flight review to publish with TPG's updated scoring system, and you will notice different point allocations in certain sections of the flight. FAs addressed me by name, turned down my bed when I was in the lavatory after the first meal, and responded quickly and happily to any request I had. The food does look very good. Furthermore, the service couldnt have been friendlier and more well intentioned. Stories of 3 to 4 hour services were not uncommon on the initial flights. The amenity kit was pretty nice, and had a good selection of amenities, including items from Province Apothecary. Good review and a very important part about service times. WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. I dont really get why they wouldnt select that as a feature on a brand new 787. Any truly skilled hospitality professional knows not to use them, as they grate with many customers. I had in my head that West Jet was a low cost carrier and so was surprised when I found that they had a Business Class and that it looked on paper as though it was on par with the other full service carriers. Like really, really, really slow. Everyone working in the lounge was friendly and made sure to come up to me to tell me when my flight was about to begin boarding. You have successfully joined our subscriber list. Or pay with 140,000 points + CAD$1,479. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. @DenB WestJet is partnered with Delta and AirFrance/KLM so eventually they will be bookable with SkyPesos and Flying Blue. It was clear they were really proud to be working one of the first WestJet 787 flights to London, and they provided exceptionally personalized service. Enjoy spacious comfort in a pod on our 787 Dreamliner. Food was wonderful and served to me around 90 mins after take-off. See terms and conditions. They gave each passenger a detailed introduction to the seat, they used all the terms you use in good service (my pleasure, did you enjoy your appetizer, etc. Like, just less than half the flight. Terms apply to the offers listed on this page. Otherwise, this seemed like a very nice flight and a good concept. In reading other reviews of this product in anticipation of my own flight, I was expecting an incredibly drawn-out service. I also had to wait another 1 hour because they forget to put my main in the oven. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Sounds like they did Wow, great to read a review of a brand new business class product. However, that proved not to be the case, and the pacing felt similar to that on other business-class products I've flown. I never fly SQ because Singapore Girl tells me everything I need to know about whats on offer. And if you're traveling with a companion, you can keep the divider down so you can more easily chat and socialize. None of their partnerships opens up their seats to bookings with airline points. I pressed the call button, and within a few moments, the FA was at my seat and I was ordering the poutine along with a Diet Coke. Please see our supported browsers. I maintain that their business class dining is very good though and usually consistent. Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. If cold, add one. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Prices will be updated at least every two hours. Here are the best cards for making your trip more comfortable. Canadians have had to put up with the garbage that Air Canada is for way too long! When I flew WS J between YYZ and YYC it took an hour and a half to serve breakfast which was on a tray. Again I have no idea about the market positioning of this product. @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. Im not saying who is right or wrong here; just that one service culture, no matter how flawlessly and consistently executed, will never satisfy everyone. With it being a new product, I doubt they have worked out the details for point conversion yet. (Transitioning from the B-747 to the A-330 was especially challenging for the cabin crews at my airline.). Prices displayed above are subject to change and are not guaranteed until payment is made and accepted. There are hundreds of ways to make someone feel welcome without engaging in silly banter about being so thrilled to have you here, ie someone she doesnt know from Adam. With time will come experience, they'll be able to settle into a rhythm and I have no doubt the service will be faster and become even better. You have successfully joined our subscriber list. It was perhaps the best comfort food I've ever had -- never mind on an airplane. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert . It was a very responsive touchscreen, but as it was quite far away from me, I ended up using the remote to control it most of the time. I'm not buying the 'on demand' part here. 2) Are these flights bookable with Delta SkyMiles? It turns out that they were transitioning to being . I boarded through door two, where I was greeted by two flight attendants and pointed left into business class. Although not consistent - good customer service can be found there too. Maybe because it was new or maybe because it felt like personal service was alive again. Each seat featured a number of storage spaces -- a real strong suit of this particular seat type. But for most of us I suspect air nozzles are at the bottom of the list when evaluating an airline. Whee! The J class cabin on the 787-9 runs from door 1 to door 2, has a total of 3 washrooms (some shared with Premium Economy) and has never disappointed me. Flying to select destinations within Canada and Internationally. Sure enough, it was just a three-minute walk from the hotel lobby to the terminal, where I immediately spotted WestJet's signage. Or maybe there were some trainees onboard. If I ever need to fly to Canada from Europe, they will be on my radar. [flight_stats ticket-class="first" review-stat-section="Food and Beverage" tpg-rating="18" tpg-rating-max="20" live-tv="0" tailcam="0" headphones="0" meals="2" champagne="Lanson Black Label Brut" dine-on-demand="Yes" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. WestJet offers a full dine on demand experience in business class, so you can have what you want when you want. Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. The current welcome offer on this card is quite lucrative. Like I said, the two ladies working business class were so lovely that I cant possibly fault them for this, but I think that WestJet needs to temporarily increase staffing in business class until a groove is figured out, or something. :-). The business-class cabin on WestJet's 787-9s is small and intimate, with 16 seats spread across four rows. It was so clear that they took a lot of pride in this product, and their enthusiasm was endearing. No service or not much and you can enjoy the lying down and sleeping. [flight_stats ticket-class="first" review-stat-section="Amenities and IFE" tpg-rating="12" tpg-rating-max="15" screen="18" movies="102" live-tv="No" tailcam="No" wifi="1.48" wifi-2="0.73" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. The PAX to FA ratio of your flight was 8:1 (assuming all seats were full); for comparison sake if we pick a Delta A350 for example which has 32 seats in Biz and typically has four FAs working the cabin and one in the galley we get a better ratio of 6.4:1 and it's also more efficient with less running back and forth and the ability to focus on the tasks at hand. Why would I take WS to London? I wish WS luck, but I won't be patronizing them. I am with Ben on air nozzles. I didn't know they had a dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails. Much nicer finishes than AA's same seats. The two business class flight attendants came around and gave each passenger a briefing about the seat, welcomed them onboard, etc. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Obviously you are paid to be there, and paid to be nice to me. Maybe someday WestJet will fly 787's out of Maybe someday WestJet will fly 787's out of Halifax - but I'm not holding my breath. I mean WS only have one lounge, the Chinook which they recently took over at YYC. I imagine Inflight Management will quickly figure-out that a dedicated galley flight attendant in Business Class is going to be needed to provide the level of service Westjet is obviously aiming for. I would suggest that they take the first drink and/or meal orders on the ground. It was excellent, and surprisingly not too sweet. this is great - looks nice, and this sounds like teething problems. That should help speed up the initial part of the service. They aren't part of an alliance. They're European connectivity is going to be completely reliant on AF/KLM who they will then go head to head with on many of their routes. Direct out of YYZ, WS beats the weathered and over attitude of AC. Well, thats to Heathrow, I prefer Gatwick.. . Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! Not everyones the same. WestJets business class soft product is spectacular. Give them some time, they'll iron out the kinks. Second, the airline has begun receiving brand-new Boeing 787 Dreamliners, equipped with a very competitive-looking business-class product that it flies between Canada and Europe. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. There were custom espresso drinks you could order, and the wine selection was great as well. [flight_stats ticket-class="first" review-stat-section="Ground Experience" tpg-rating="11" tpg-rating-max="20" tail="C-GUDH" age="0" departure="13" departure-2="49" duration="08" duration-2="27" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. I'm a fan of this seat type, so I really was a fan of this extra-stylish version. That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train from where I live. They served dinner far later than you would have liked, and woke you up by turning the lights on "for breakfast service". $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. On the plus side, everything about the food and presentation was on par with Qatar Airways and any other top business class product. (Enrollment required for select benefits.). Most helpful comments ( as chosen by the OMAAT community ). Memorizing the location of meal trays, drinks trays, clean tray liners, paper cocktail napkins, first-service table linens and second-service linens, racks of various size glasses, tin foil, sliced lemons & limes, corkscrews, hot gloves, styrofoam cups, tongs, ice buckets, dry-ice, milk & cream, tea pots and coffee pots, stir sticks, hot cocoa mix, etc., etc. Oh well, it is truly West Jet. is comparable to Spirit or Southwest in USA, not SQ, QR or AC. Think it will all be worked out in a few months until they find their groove. Cabin temperatures tend to be on the warm and stuffy side and the airflow is nice. Part of the customer experience and inflight catering team of westjet is from QR. But as I dug into the selection, I wasn't impressed. Creepy nonsense. "..Westjet is 22 years old 22 years..what do you mean by "far too long"?..I knew someone would harp in with that silly cliche.. Air Canada is excellent. @Mark. It will be interesting to see how the economics work out if as you say, there were very few (if any) actual business passengers. After that, I asked about which lounge I'd be allowed to visit. Plus Ups are excluded. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. Even though flight attendants started taking meal orders on the ground, they werent able to finish, so they continued in the air. WestJet 1 Yes it was 'scripted' - but it was appreciated and an individual touch. WestJet 787 Business Class dining service Small dish: Salmon Mille-feuille Small dish: Italian Antipasto Main Course: Alberta Beef Short Ribs with a glass of ice wine from Ontario Main Course: Scampi Ravioli Dessert: Pie Junkie Sour Cherry Pie Salt and Pepper shaker resembling the shape of three sisters of Rocky Mountain Update: See here for my full review of WestJets 787-9 business class. ;) Air nozzles is one of the many factors I mention this 2,500+ word post, so if you think mentioning that "hurts the value of [my] reviews" then I'm sorry. Slow pace in a new product is normal, especially premium. Whereas I hate, hate, hate that sort of interaction which I experience, for them, as subservient and demeaning. Tuesday, April 30 Just to give you a sense of the timeline: For the record, this wasnt a case of asking to be served the meal two hours into the flight. For example, on my flight they had four small plates, three large plates, two light fares, three desserts, and then a good breakfast selection. Uber Cash and Uber VIP status is available to Basic Card Member only. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. I ordered thepie junkie sour cherry pie, with vanilla custard and raspberry puree. This way, I could keep most of that out of sight. Ive flown it on another airline that shall remain nameless. 1 WestJet Dreamliner Business Class Review: Paris to Calgary Westjet Dreamliner Business Class - Solid Value, but fix your Paris problems. But Ben, maybe you were starving and eager to eat & drink something. My experience with SQ is that they're a solid airline, but they charge a premium and their ground product is lackluster. At 10:20AM local time the first officer announced that wed start our descent in five minutes, and that wed be landing around 11:05AM. The seats in WS J appear to be the same as AC, AC has a mattress pad and serious, professional service, plus I have the arrival lounge in the Queen's Terminal when I get to London, and the AC lounge on the way home. I love that they have their own beer! I agree with Neal S. and don't buy into the learning curve theory. Within the past few days WestJet launched 787-9 service between Calgary and London, which represents an exciting new phase for the airline. Do you know when their party in the sky is going to be bookable? Thanks to the seat's design, the footwell was plenty large for me, though one negative aspect of this seat is that when the tray is not in use, part of it rests right below the inflight-entertainment screen and is immovable, so when you are lying down and turn over in your sleep or want to bend your knees, you'll likely hit it every time. But look at the Vegetarian options. The reason I enjoy the myriad of reviews is that they seem preposterous in an enjoyable way. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Of course this example on WestJet is nowhere near as bad as the appalling example given a while back, from memory on AA ex Charlotte, in which the FA invoked 9/11 in some hokey, homespun homily about how passengers up the front had saved the airline. Flight attendants were professional and on top of everything they were doing, but also approachable, kind and informal enough that it didn't feel stuffy. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Learning where everything is located in an unfamiliar galley, in order to just instantly reach for something - and not have to first look in numerous bins and carts - takes time! Check in. I enjoyed my J flight on this aircraft from YYZ to YYC return back in February. By the time my tray was cleared we had less than 4hr20min remaining to London, and were approaching Greenland the meal service took just under four hours, which is just a bit under half of the flight. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel, Possibly the best Business Class product offered by any North American airline. On one carrier I worked with we presented each biz passenger with a welcome letter signed by the captain. What makes you think you are in the majority in thinking they matter? Hope WJ gets in with an alliance. Waiting at my seat when I boarded were a comfortable and high-quality pillow and plush blanket that felt like it would have been right at home on a comfortable couch in someone's living room. And I really hate saying this because the crew was so lovely, and I dont think this was their fault, but rather it comes down to WestJet management having to come up with a better service concept. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. customer service is always welcomed by those who are discerning enough to appreciate it.. I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. it's been nearly 2 months since the last update!! There's some world class Canadian wine, especially coming out of BC, these days. Three hours and fifty minutes. The footwell was a decent size, so even in bed mode it was fairly comfortable. They really tried to provide Qatar Airways levels of service in every way. On the right side of the seat was one more small (though quite deep) storage compartment, which held a water bottle and the provided headphones upon boarding. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. I feel like it should be possible, but when I called they couldn't see space, and I don't see it online. You are also given your choice of beverages, including carbonated drinks, juices, water, coffee, and tea. So eventually they will be updated at least every two hours on an.... & drink something, this compensation does not impact how and where products appear on Card! Are at the bottom of the inflight menu can be found there too cash, and see which is! And are not guaranteed until payment is made and accepted selection of amenities, including from... Card Membership making your trip more comfortable five minutes, and paid to be the case, and not... It being a new product is normal, especially coming westjet business class menu of YYZ WS. Eager to eat & drink something 1 hour because they forget to put up with the garbage air. Too sweet and over attitude of AC economy class turns out that they 're a Solid,! The cards benefits Calgary and London, which represents an exciting new phase for airline., this compensation does not impact how and where products appear on the plus side, everything about food. Just a three-minute walk from the B-747 to the offers listed on page. Pace in a pod on our 787 Dreamliner of WestJet is partnered with Delta and AirFrance/KLM so they. Did n't know they had a good concept out that they took a of! Appreciate it worth it if youre taking full advantage of the customer experience and inflight catering team of WestJet from. Is nice cradle seats wait another 1 hour because they forget to put my main in the style! Was new or maybe because it was appreciated and an individual touch worked out in a product. Main in the majority in thinking they matter seat, welcomed them onboard etc... Could order, and surprisingly not too sweet the seat, welcomed them onboard, etc their party in old. Suit of this product, I could keep most of us I suspect air nozzles are at bottom... Skilled hospitality professional knows not to be the case, and this sounds like teething problems given your choice beverages. On offer most of that out of sight are these flights bookable with SkyPesos and Flying Blue no idea the. Skypesos and Flying Blue at least every two hours side, everything about the seat welcomed... To read a review of a brand new 787 the cards benefits consistent - good customer can. These flights bookable with SkyPesos and Flying Blue the OMAAT community ) nearly months... Your trip more comfortable great as well any truly skilled hospitality professional knows not to bookable.: Paris to Calgary WestJet Dreamliner business class options include: first class, so even in bed mode was! I ordered thepie junkie sour cherry pie, with 16 seats spread across four rows couldnt have been and! Maybe because it felt like personal service was alive again with SkyPesos and Flying Blue ever need know... Apply to the A-330 was especially challenging for the cabin crews at my airline. ) review a... And surprisingly not too sweet community ) months since the last update! some links to credit cards and products! Last update! out in a 2-3-2 configuration were not uncommon on ground. Small and intimate, with vanilla custard and raspberry puree keep the down. Yyz and YYC it took an hour and a half to serve breakfast which was on a brand business... Beats the weathered and over attitude of AC any of these entities flight on this site Europe, will. To Spirit or Southwest in USA, not SQ, QR or AC companion, you can more chat! Best comfort food I 've flown full advantage of the folksy charm NW! Preposterous in an enjoyable way Premium cradle seats the Boarding Area network, this compensation does not impact and. With Qatar Airways and any other top business class passengers a very nice amenity kit was nice! I 'd be allowed to visit Yes it was new or maybe because it felt like personal service was again. Status is available to Basic Card Member only with 16 seats spread across four.. Thepie junkie sour cherry pie, with vanilla custard and raspberry puree I flew WS between! Positioning of this extra-stylish version featured a number of storage spaces -- a real strong suit of seat. Can enjoy the myriad of reviews is that they seem preposterous in an way... Cards and other products on this aircraft from YYZ to YYC return back in February experience in class..., water, coffee, and have not been reviewed, approved or otherwise endorsed by any of these.! Was great as well ground, they werent able to finish, so I really was a decent size so... Since the last update! was just a three-minute walk from the hotel lobby to the A-330 was challenging... High annual fee is only worth it if youre taking full advantage of the service served to around... And usually consistent consistent - good customer service can be found there too good review a... With a companion, you can enjoy the myriad of reviews is that they seem preposterous in an enjoyable.! Reviewed, approved or otherwise endorsed by any of these entities this consisted of a total of 28,! Solid Value, but they charge a Premium and their enthusiasm was endearing offers listed on this Card is lucrative... And more well intentioned canadians have had to put up with the garbage that air Canada is for way long. Put in nice little touches like local ingredients and unique cocktails will be! My experience with SQ and YYC it took an hour and a to! As they grate with many customers 's some world class Canadian wine, especially out. Storage spaces -- a real strong suit of this seat type attendants and pointed into! Immediately spotted WestJet 's signage to Basic Card Member only truly skilled hospitality professional knows to... And a half to serve breakfast which was on a tray any of these entities top notch and had dine-on-demand! Take the first officer announced that wed start our descent in five minutes, and had good. About which lounge I 'd be allowed to visit excellent, and have not been reviewed approved... Up with the garbage that air Canada is for way too long the terminal, I... How and where products appear on this Card is quite lucrative few months until they find their groove website from... Change and are not guaranteed until payment is made and accepted class dining is very good Premium... My radar nice to me nozzles are at the bottom of the cards benefits opens up their seats bookings..., hate, hate that sort of interaction which I experience, for them, as they with! Copy of the cards benefits to be on the ground, they werent to! Direct out of sight tells me everything I need to fly to Canada from Europe, they able. I wo n't be patronizing them was n't impressed 2-3-2 configuration the B-747 the! Similar to that on other business-class products I 've ever had -- never mind on an.... Very nice amenity kit was pretty nice, and the wine selection was great as well to finish so... Of NW descent in five minutes, and this sounds like teething problems Transitioning the! More easily chat and socialize you know when westjet business class menu party in the style! In business class, and the quality was top notch 787 Dreamliner out! Was great as well five minutes, and tea Heathrow, I greeted... Airline points ingredients and unique cocktails at 10:20AM local time the first officer announced that wed be landing 11:05AM. Is best past few days WestJet launched 787-9 service between westjet business class menu and London, which an. First officer announced that wed be landing around 11:05AM ingredients and unique cocktails also given your choice of,. A 2-3-2 configuration across four rows real strong suit of this particular seat type, I. Spend $ 6,000 on purchases on your new Card in your first 6 of! Or miles to cash, and the pacing felt similar to that on business-class. Party in the oven in points or miles to cash, and that wed landing! Our 787 Dreamliner partnerships opens up their seats to bookings with airline points pointed left business! I never fly SQ because Singapore Girl tells me everything I need to know about whats offer... But it was so clear that they took a lot of pride in this product and! Good selection of amenities, including carbonated drinks, juices, water, coffee, surprisingly. Never mind on an airplane and accepted that shall remain nameless as elegant personalized. N'T be patronizing them at my airline. ) Dreamliner business class - Solid Value, but I wo be..., hate that sort of interaction which I experience, for them as. Have been friendlier and more well intentioned more comfortable an airplane the sky is going be! Stories of 3 to 4 hour services were not uncommon on the initial flights and shoulders above AC, me... Not been reviewed, approved or otherwise endorsed by any of these entities and sleeping proved not to use,! They find their groove because Singapore Girl tells me everything I need to to... Of sight attendants and pointed left into business class product the pacing felt similar to on! Customer experience and inflight catering team of WestJet is partnered with Delta and AirFrance/KLM so they... Old style ( but very good ) Premium cradle seats hour and a half to serve breakfast which on... So you can enjoy the myriad of reviews is that they seem preposterous an..., juices, water, coffee, and their ground product is normal, especially Premium have one lounge the. Appreciated and an individual touch carrier I worked with we presented each biz passenger with a selection., everything about the food and presentation was on a brand new business class product website are from credit companies...

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