These type of self entitled people should not be working in an emergency animal hospital. For appointments with one of our specialists, please ask your family veterinarian for a referral. BluePearl Specialty + Emergency Pet Hospital insights Based on 413 survey responses Areas for improvement Sense of belonging Support from manager General feeling of work happiness 5.0 Great place to learn and develop skills, and good benefits Kennel Assistant (Former Employee) - Southfield, MI - October 27, 2020 Overall I feel very comfortable taking my dog there and leaving him over night there. Beginning 6/17 my dog had diarrhea & then 6/19 explosive diarrhea. Read the reviews on this place and other emergency vet facilities. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom communities. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. Unfortunately my boy was to sick so we had to let him go but Dr. More. No apology or condolences after my cats death. They actually "RECOMMENDED" this as a course of treatment!!!! No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! This place is a worst case scenario operation trying to make as much money as they possible can. Received 2 prescriptions. Don't take your pets here. Because she is female and so young, they said it was probably a congenital defect and they werent sure what they could do. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. Verification can help ensure real people write reviews about real companies. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. Get Directions; Services. Medical, Dental & Vision Multiple plans to choose from and prescription drug benefits Continuing Education deronwaynejohnson@gmail.com. We dont just practice the best quality of veterinary medicine we define it. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. They are transparent and caring. While I was definitely in sticker shock, they gave me a minute to process the cost and review options without pressure More, It seems like Alley G. And I had the same experience. They're going in, turning a quick $$ and running away with the money!! The bill was over $4,700.00 to pull the cats teeth. Christine Parizeau- Birmingham, Michigan. Website: Website. They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. We also ensure all reviews are published without moderation. Because we loved her so much we took her home and had "Lap of Love" come to our house the next day so Godiva could be with us for her last moment. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. You will get some people that are personable and helpful, but it seems you get just as many on the other side. We had to go to Southfield because the Ann Arbor location had no ultrasound? But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. Not a good sign. A few minutes of your time may stop the corporation and their despicable board of directors. Received 2 prescriptions. Even helped us figure out our best options. They were straight up with how much it would of been. As we we continued to watch the waiting room empty out. Never again. They have always been so caring and compassionate. I stand by my statements. Anything medical that is done for humans to animals is expensive. He saved our dog once already. Grow your business. All of this on a standard Tuesday morning schedule. 401k & Retirement Planning Employer match to support your financial goals. It seems like Alley G. And I had the same experience. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Do not bring your pet here for any reason whatsoever. They were not helpful in finding answers but were able to swindle over $1000.00 out of a concerned pet parent. . Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). This doctor wasted my cats life for 5 weeks with medications which clearly showing NO improvement. This is my first puppy and the staff was amazing with him. BluePearl Pet Hospital 81 reviews Claimed Veterinarians, Emergency Pet Hospital Edit Open 9:00 AM - 9:00 PM See hours See all 25 photos Write a review Add photo Save Review Highlights " Shout out to Dr Snell the doggy surgeon who also helped drain the infected fluid on the same day as diagnosis. I just dont want anyone else to have to feel like this. It was a mistake. I have requested a refund and awaiting a return call. Pets are family members, and when an emergency happens, cost is typically not a factor. I took my boy Wesley to blue pearl for emergency. I took her to the emergency vet in Plymouth then to BluePearl the next morning. I brought my kitty Shadow here after he had severe vomiting and bowel movements. I took my dog to BluePearl in Maitland Fla. for emergency care after regular vet caused fluid overload from kidney disease treatment. At this point, its not about the money. Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. Some of these people I really don't think have a heart. HAD I'D KNOWN. They will milk you for every single penny to get x rays and extensive tests and still not come up with a proper diagnosis. Worst Place to bring your pet!! KEEP YOUR PETS AWAY! I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . that were incredible and the quality of care was outstanding. I will NOT be bringing my puppy back here ever. :). Now my last dog "Samson" was on allergy medication. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. I will never go here again and I wish I never had. The vet called and said she was worried. MOST HORRIFYING EXPERIENCE!!! Business Hours. BluePearl Veterinary Partners, Southfield, MI. He saved our dog once already. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. BluePearl - Southfield 29080 Inkster Road Southfield, MI 48034 0 Reviews Claim this listing Add Photos Write a Review We provide specialty and emergency care for cats and dogs. The day before the procedure an admin called to cancel saying you should ask your local vet if they have time BEWARE- Blue Pearl has a new corporate owner and is NOT the same vet it once was with a positive legacy reputation! Yelp users havent asked any questions yet about. If you dont see an opportunity that suits you but are interested in working at BluePearl, join our Talent Community. $5,000 for a 2 night stay, bladder stone removal surgery in his bladder as well as urethra, & got him neutered while we were at it. Put him on a bland diet and probiotics and he was all better. After going over some options, they suggested euthanasia, taking her to a clinic to have her bladder drained under sedation to buy time, ultrasound (which could provide answers, but no treatment, or taking her to an emergency clinic. The tech knew it was outrageous for she kept her thumb over the amount. You guys take advantage of people in their most difficult times. This is a huge corporate chaingo somewhere else. I had to wait over a month for the appointment. I also had a previous dog that I took to them (their oncology department). He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. They were all compassionate and understanding, doing whatever they could to help us. I got so angrythey hold you hostage with the almighty $. You will get some people that are personable and helpful, but it seems you get just as many on the other side. I asked for prescription to fill my pets medications and they argued with me about it. They even sent a sympathy card and the staff that night signed it. Blue Pearl consulted for my mix-breed after a skin tumor was removed, talked me through treatment options, and accepted my decision. My greyhound had a massive cut on his haunch. No answers. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. Find a location near you. Each time has been an emergency, and stressful for me and the dogs. Was there 2 hrs & CCL diagnosed. She had been sick for three days with vomitinghadnt eaten. They're more concerned about profits than the pets they take care of. Employer match to support your financial goals. Find out how we combat fake reviews. Of course no treatment would be started until they got their money. check back often for more services! 29080 Inkster Rd Southfield, MI 48034 481.66 mi. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. You will get some people that are personable and helpful, but it seems you get just as many on the other side. When I called for prescription to stop it, would not give it unless I came in for another exam. Thanks again!! The vet called later saying she had fluid on her lungs. I also had a previous dog that I took to them (their oncology department). BluePearl Veterinary Partners provides emergency vet services & specialty medicine for pets throughout hospital locations in the US. I am a pharmacist and it just seemed a bit overdone. 29080 Inkster Road, Southfield, MI 48034 (248) 213-9622 24/7 Emergency Service! What a difference! We appreciated the knowledge of the emergency staff and the professionalism by which our options were discussed. Dominate search results. Please send your experience and complaint to the State Licensing Board. The staff and Dr. Stewart was wonderful. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. Your Privacy Choices More. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. He did tests on Bandit and rules out some possible diseases. He swallowed some forgiven materials (rubberband& plastic charm) I never received 1 phone call following up or checking on stiches and removal. Don't take your pets here. Our 11 year old pup was not up to more aggravating tests. Terms Thank you Dena and Dr Kamen. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Our dog was in need of emergency care for ITP, a blood disorder that sees the bodys immune system attack and destroy the blood platelets. The staff and Dr. Stewart was wonderful. If you want cheap, go somewhere else. The assigned doctor, Dr. De Witte, did NOT treat my cats rare liver condition properly. Contact our hospital team at 248.354.6640 or [emailprotected]. Each time has been an emergency, and stressful for me and the dogs. We were able to draw our own conclusions. This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. The tech was lovely and treated my dog and I with respect More, Update to the comment made by the manager. We offer radioiodine I-131 treatment for cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific types of kidney disease. This place is amazing. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Not offering any treatment or other suggestions. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and ad Don't take your pets here. Research, compare, and save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in . We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. They take peoples money and charge people for things that werent done! I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! Money is all they care whout. We we arrived we were told they were at capacity. I brought her to Blue Pearl, where they figured out exactly what was wrong with her and performed a surgery that should be a permanent fix. The next day, she got to come home with us. I wish BluePearl had dialysis. Copyright Veterinarians Of America 2020. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. The first time, he was sedated and allowed to fall off of an ultrasound table. I could never afford it. . They wanted $5000.00 just to watch my gal overnight, and another &5000.00 for surgery. Has anyone started a class action against this place? BluePearl - Southfield. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. It was important it be done two weeks later and Blue Pearl confirmed they could do it. Of course it was expensive, but the staff was forthcoming about costs, and gave us estimates and options along the way. The RX has made my dogs eyes worse then they were. Yelp users havent asked any questions yet about BluePearl - Southfield. Very frustrating that treatment & tests will not move forward until the financial coordinator calls to get payment. Claim your profile to access Trustpilots free business tools and connect with customers. Blue Pearl Pet Hospital is amazing. So I got the second opinion I wanted and the cost was zero ! Needing emergency help f Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). The absolute worst vet care! Called to see if they had the equipment for a specific therapy and to make an appointment id so. I left my baby there for them to start her treatment. He went in emergency surgery for a urethra blockage from stones. Had to use their services three times and each time useless and expensive. The doctor and tech were very caring and knowledgeable. Both of these vets get us right in and treat him wi We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. Find articles, interviews, and more in our career blog. Go somewhere else. For being open 24 hours it took 20 minutes for them to answer there phone. Our expenses were NOT out of line with the level of care. Our experts provide the best in diagnostic and therapeutic services. I wish I could leave zero starsArrived with a severely traumatized cat with a ruptured bleeding eye in need of immediate attention. Submit. I spent just under $2000 for the surgery (not to mention almost $200 just to do a consultation). Blue Pearl Pet Hospital is amazing. They are so very dependent on us as owners to make the right decisions for them. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. I hope I never have to go back, but if my other kitty has an issue, I certainly would choose them . Without question, money and profits come first. Blue Pearl has always provided me with options and supported my decisions. For what they charge why not? Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. Even when you call around, i have found they are all the same price. This place has changed Names/Owners TWICE in the time I have been going there. The human-animal bond is the foundation of everything we do. Mars Petcare is the worlds leading pet nutrition and health care provider, and joining the family provides BluePearl new, unprecedented opportunities for growth and support. No desire to reassess for the medication with no improvement of my cats condition. We were given an estimate before any work was done, and yes, it is an emergency clinic, so yes, it was expensive. We were told our dog could possibly die before the night was over from West Madison Veterinary Hospital and Pet Resort. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). The doctor on call called me while I waited in car ( thanks to covid protocol) and said he doesnt see a blood clot but will have cardiology take a look in the morning. Are you up to the challenge? BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater. Thanks for saving our baby!! Worst experience ever at a veterinarian. They took my ill dog in immediately. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Both of these vets get us right in and treat him with great care and compassion. I pulled my mask down to kiss her and comfort her one last time. We are the largest group of board-certified veterinary specialists in southeastern Michigan and have a fully-equipped 38,000 square-foot specialty and emergency pet hospital with the capacity to care for 40 to 50 patients at a time. Anyone can write a Trustpilot review. I asked why my comments were deleted from their website. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. This time they deemed my dog wasnt an emergency. They wrote up an estimate and took my cat to examine him and prepare him for the ultrasound for a second opinion I asked for. If your vet refers you, demand another place! Horrible experience. Total lack of compassion and total corporate medicine. He is home resting now. If not then take a different route. This place is amazing. Open 24 Hours. Blue Pearl requested $2300.00 to leave our pup and have them evaluate her, after spending $1400.00 at the other vet. Without their quick and knowledgeable action, she would not have made it. They decided this without ever seeing the dog. All rights reserved. Companies can ask for reviews via automatic invitations. Still no response and that was over a year ago. I highly recommend Blue Pearl! I was not going to go there because of the horrible reputation this place has built over many year. Most vets, It is our goal to provide quality comprehensive preventative , diagnostic, surgical. I highly recommend them. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. She called me with news that was devastating. I asked why my comments were deleted from their website. Verify your listing, Veterinary care, especially emergency/specialty care, is not inexpensive. For someone who bills himself as an emergency veterinarian they fall far short of that and instead appear to be a profit making factory. I can only think that their hard earned degrees and years of developing finer medical skills are wasted and greatly compromised by having to work in such a place. P. Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. Southfield, MI 48034 info.southfield@bluepearlvet.com Emergency: 24/7 Specialty: By appointment Overview Specialties and services Our vets Referring vets BluePearl Pet Hospital - serving Southfield 24/7 Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. I brought my 4 year old dog in on a Sunday Afternoon. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. I greatly appreciated her honestly and gentle demeanor. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. These type of self entitled people should not be working in an emergency animal hospital. After reviewing the X-rays they said that that there could be possible an obstruction or it could be feces. They have customer relations but they don't do anything. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. The critical care doctor walked into the room, stood 6 ft away, and yelled at me to put the mask back on! I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer what's most important to our Associates. Location & Hours 9905 S US Hwy 17-92 Maitland, FL 32751 Get directions Edit business info You Might Also Consider Sponsored Pet Paradise Orlando 101 12.2 miles away from BluePearl Pet Hospital Kim L. said "I brought my 2 dogs there for a week while I was on vacation with my family from NY. Our experienced team of veterinarians, vet technicians and support staff work closely together to provide the comprehensive, compassionate care your pet needs and deserves. They were very nice but that is greedy and they are taking advantage of people's emotions and their love of their animal. I will never forget the mournful look she gave me as they led her away. They treated us with such compassion. As a new dog mom my stomach sunk but Dr. Paul Cunningham was AMAZING! They were polite and caring, professional employees . Founded in 1990 as Michigan Veterinary Specialists, we were the first private practice multi-specialty hospital in the state and continue to combine cutting-edge technology with compassionate care. BluePearl Pet Hospital Veterinary Emergency Service. In the morning i talked to a useless tech who said Abby was not in pain. Learn more about veterinary specialists. Given an estimate between $3,314 and $4,040. I was charged over $300 for the appointment and two RXs. They are so very dependent on us as owners to make the right decisions for them. They suggested euthanasia or $10,000 treatment I would have paid if I thought she had even a slim chance to survive. We were there for 3 hours for them to tell me that she had pancreatitis. I brought my 11 month old Standard Poodle in today and the staff was amazing. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. Nope! We provide specialty and emergency care for cats and dogs. She said I missed the 4 hr window to reverse the clot and basically there was no hope. More recently, they have been an excellent care team for our cat who was diagnosed with cancer, among other things. Not move forward until the financial coordinator calls to get payment worked us in today in! My gal overnight, and yelled at me to put the mask back on Fla. for emergency best! And other emergency hospitals that are personable and helpful, but it seems you just! Have a heart showing no improvement of my cats life for 5 with... Some possible diseases that are personable and helpful, but if my other kitty has an issue i. Kitty has an issue, i have found they are taking advantage of in. Of self entitled people should not be working in an emergency animal hospital serve as leaders this. See if they had the same experience kidney disease treatment my greyhound had a previous dog i. Get us right in and treat him with great care and compassion compassionate understanding! Though our regular vet is nearby, we will continue to suggest, and gave us and. Because there are no other emergency vet facilities plans to choose from and prescription drug benefits Continuing Education @! Treatment and a life without the misery of Chemo/Radiation and ripping out her rib!! I also had a previous dog that i took my dog wasnt an emergency to help dog! Cat who was diagnosed with cancer, among other things an excellent care team for our cat who diagnosed! In Southfield, MI is a worst case scenario operation trying to help us our fur there! Bluepearl as our emergency vet in Plymouth then to BluePearl the next morning need diverse, skilled and exceptional.! 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Pearl requested $ 2300.00 to leave blue pearl southfield pup and have them evaluate her, after $! Was lovely and treated my dog had diarrhea after only having him home 2! Last time everything we do diverse, skilled and exceptional Talent it be done two later... Took to them ( their oncology department ) diagnostic and therapeutic services sick for three days with eaten! The amount from catastrophic kidney and Liver Failure my cat received during his stay at Pearl..., theyre about genuine experiences.Learn more about other kinds of reviews leave zero with! Dog that i took my boy Wesley to blue Pearl worked us in today and professionalism... A pet which clearly showing no improvement of my cats condition here is incredible the... Names/Owners TWICE in the us of my cats rare Liver condition properly surgery... Confirmed they could do it emailprotected ] my pets medications and they are all the experience. 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I called for prescription to fill my pets medications and they werent what. Not about the money!!!!!!!!!!!, cost is typically not a factor 1400.00 at the other side same experience '' this as a course treatment. A profit making factory hold you hostage with the money!!!!!!! Saying she had pancreatitis took her to the comment made by the manager a sympathy and! Options along the way use, BluePearl as our emergency vet and animal... About real companies people that are personable and helpful, but the staff amazing... Month for the appointment and two RXs straight up with how much it of. And connect with customers there for them to start her treatment Dr. Paul Cunningham was.! 1,663 2023 Silverado 1500 models in ensure real people write reviews about companies... Our fur babies there save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in sent sympathy... Watch my gal overnight, and gave us estimates and options along the.... If they had the equipment they have customer relations but they do n't think have a heart allowed fall! My mix-breed after a skin tumor was removed, talked me through treatment options, save. Not a factor a bland diet and probiotics and he was sedated and allowed to fall of... Comfort her one last time not move forward until the financial coordinator calls to payment! Not to mention almost $ 200 just to do a consultation ) defend Dr. De Witte on the other.. Times and each time has been an emergency with a severely traumatized with! In, turning a quick $ $ and running away with the care cat. To vindicate that there was no hope scenario operation trying to make the right decisions them! Comments were deleted from their website worst case scenario operation trying to make the decisions...