They left stains on our newly installed pavers and did not do a good clean up. This is 5.6% worse than the company average rating for salary and benefits. They were supposed to come in afternoon. . If you are looking for a PROFESSIONAL window cleaning service with an emphasis on customer service, our team has the knowledge and the experience to take great care of our customers, as well as their windows and home. Needless to say I'm mesmerized at this point because the thought of not ever having to worry about something is a sure sell to a millennial. I'm also used to warranties from places like Lowe's where I've seen someone return an algae donned drill and get a replacement. The most powerful psychological trigger of all is scarcity. You do not need to pay for them. When they finally did install it, they did NOT clean out my underground plumbing. The reason why I am giving a 3 star is because the installation is not a very good experience. Jack stated that he needs to follow the process so I would understand how the product works (I am thinking - Are You Kidding), When he started going after me with I am rude, not nice and not knowing how to act, I knew we were done,,,,,I restated that I first wanted to see the product and cost, (so he gave me a sheet with the picture of a leaf Guard section and dollar value of $8,558), and then he can glorify himself and how the company works..Unfortunately the manufacturing company probably is good but their choice of field reps is something to be desired!.After 5 minutes of his repeated claim that I rude I had to ask him to leave my property..I have never in 0 years met a rep from a company on Angies List that was "SO RUDE" offensive as this person was!!!!! Name: P zelnik LeafFilter, the largest gutter protection company in North America, is looking for one-call closers to add to our growing roster! Very happy. A week went by no one called me. Verify your email to use filters. Work crew did not show up the first scheduled day. Great to hear! I realize the price probably reflects the life warranty. Thank you for being part of the team! We strive to create an open culture at LeafFilter and value feedback so that we can become an even better company. High-pressure sales tactics can leave you wishing you had slowed down and done some research before signing on the dotted line. Sales or Contact Rep. | 866-74. Next thing I know Jeff is giving me a state fair discount, a buy today discount, and a Vet bonus, even though I am not a Vet. Senior & military discounts available. Looking for inspiration? He says payment will be due after the work is done and only if I'm satisfied so I don't have to give him any money at the time which is reassuring. He was happy to have me observe his work -- and an education for me. 2023 Trustpilot, Inc. All rights reserved. . Either way, he takes off 15% to 4K-ish, still a lot, I thought it'd be around 1200 max. If you prefer, you can email us at support@leaffilter.com. There's no avoiding the fact that LeafGuard is one of the most expensive solutions available. Had to jump out of bed and get dressed quickly to meet him at the front door. Our contractor, chosen by our insurance company, had staff who were not familiar with LeafFilter and were trying to break our contract to get out of the work and had misinformed our insurance claims representative on what needed to be done to assure there was no damage to the support system under the steel screens. Try these recipes to prepare dishes with confidence. I had to spend time and money repairing the problems left behind. Search open, Sales Representative professionals rate their compensation and benefits at LeafFilter Gutter Protection with 3.5 out of 5 stars based on 76 anonymously submitted employee reviews. A lot of drive time. Seeing an A rating on Angie's list, I contacted the company. I parked the gutter project for the fall and decided to resume it this spring. The gutters appear to be a very good quality however, the downspouts appear to be subpar and dont fit well within each other. I spoke with him a lot, even while he was busy, and he answered me each time! Best Gutter Guard for DIY'rs: Our Recommendation. awsome rep took the time to explain everything. Helpfully this is the last time. Sales Representative professionals working at LeafFilter Gutter Protection have rated their employer with 3.5 out of 5 stars in 76 Glassdoor reviews. I looked into getting gutter guard system because I've got a second story and didn't want to get on a ladder that high, certainly not regularly. Great communication from the company on when the job would get done. Then use sub contractors to install with little to no quality control. The residential quote (with all the discounts) was good for a year, but the commercial quote was only good for that night - with no additioinal discounts. We do charge for services not outlined in your warranty. It is cut throat, pays zero for expenses until you sell, and will undercut the rep right in front of them. We have had no rain since they were installed so I hope all goes well once it rains. I know we dont have any reviews or anything like that but I just started this business. They sell you on the position but things arent what is sold to you. After reviewing all that information and realizing I was just duped into a sale time share style I called up the main number(1-800-749-4566) from the folder he left and cancelled the install. The crew did a great job on the installation, but we haven't had any rain yet to see the affects the system has on a heavy rainfall. We will be reaching out to you directly. Water just pours over the gutters onto the ground. All rights reserved. Sales Representative Jobs at LeafFilter Gutter Protection, Sales Representative interview questions at LeafFilter Gutter Protection, Sales Representative employees at LeafFilter Gutter Protection. . Installs were nightmares. We offer residential window cleaning, gutter cleaning, holiday lights and more! I met with Nate Garner who was very professional, knowledgeable and kind! Location: Nanaimo, BC The installer came, I asked him a few questions (very pleasant) I was to sign an agreement and he would get back in about 10 minutes. Jack the company rep arrived at my house on 10/08/19 to give me an estimate. Just go to opens in a new windowGutter Guard Costs. After all, how can you ignore this higher power? I was told the installer would arrive between 8 and 10. Were still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Veteran Status. This is an average score with the overall rating of LeafFilter Gutter Protection employees being 3.5 out of 5 stars. He then pulls competitor system sample from his bag of mystery and shows them to me getting my verbal commitment that those are not, indeed, what I am looking for. If you are looking for a PROFESSIONAL window cleaning service with an emphasis on customer service, our team has the knowledge and the experience to take great care of our customers, as well as their windows and home. So I paid $3706 to still have the same problem I started with and now Ive had a huge headache for the past three months trying to get them to return my calls and emails. Name: Duke 218 Make oxygen scarce, and you start to discover all sorts of information. More Builder: How to fix a shallow depression in your driveway. If you research, you won't buy. After the last one, your brain screams at you, Well, by gosh, if its good enough for them, I need it. I say, appreciated but I want to sleep on it. On Wed I got a call saying that the Thurs /11/14 install would be in the afternoon on Thursday because the piece of gutter needing replacement had not been made yet.My main complaint would be trying to communicate with your local company contracted to represent you. Fear is an important tool of persuasion, shutting down the part of your brain that does critical and clear thinking. I would recommend this installer any time. Maybe the gimmick is their way of not having to give you the discounts they promote - maybe its a way to get you to sign quickly - I don't know .. but if you can look past the bad sales pitch, the product (and company) is good. Me not accepting 2k and him complaining about not making a profit on this deal 1k ago he goes down still to 1500, that sounds pretty good to me and is how much I have in the improvement fund so I agree and sign the sales slip, which is not a contract. No doubt youve experienced high-pressure during some sort of sales presentation, but you were unaware that the salesperson was pulling psychological triggers in your head that would transform you into very soft putty in his smarmy hands. High-Pressure Sales Tactics - You may become a victim of secret psychology if you sit through a sales presentation for gutter guards like you see here. An example of this mind control was cleverly used in the first Star Wars movie. 2023 Trustpilot A/S. He answered all my questions and helped me out during the installation issue. We understand that being a homeowner comes with many responsibilities and the last thing you want to do is clean your gutters. Ask about our Angie's List Discounts. There is no phone number to reach the local branch. The FTC's Cooling-Off Rule may help. I know we dont have any reviews or anything like that but I just started this business. Though there was a minor, Krista R. said: I had a great experience throughout the whole process. Hello Peter, we will be reaching out to you directly. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Would recommend to everyone. Satisfaction Rating: Date created: 2022-06-28 You basically are asking for massive amounts of money from people who are usually on a fixed income. Thank you for sharing! The product is very expensive for being essentially a piece of plastic that fits over the gutters. I took pictures of the problems. Opportunity to make a decent amount of money. Gutter replacement. I can't speak for the product but can speak to my experience during the sales job in my home. When it comes to the materials, LeafFilter doesn't sell to you directly. It's a complete scam. We offer a 100% Satisfaction Guarantee. He gave a quote of around $3000. We respect your email privacy. privacy. I then posted on their Facebook page and a person next day responded that he would communicate it the concerned people. You see this in everyday life. However - I really liked the product so I called the company direct to see what was up. Lisa. My plan was not to "check up" on the installer's work, but of course I wanted to see the new guards that I paid for while I was cleaning the gutters. You see scarcity in play each day in your life when you see an ad or read an email that says, The sale ends in hours. The business is making the savings scarce. Location: Lansdale, PA Seasonal. Were a little short on data, but you can help. Which means you will go broke. Copyright 2020 Tim Carter, if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[468,60],'askthebuilder_com-medrectangle-3','ezslot_7',320,'0','0'])};__ez_fad_position('div-gpt-ad-askthebuilder_com-medrectangle-3-0');"Scarcity is like crack cocaine to your tiny defenseless gray cells.". I thought I was gonna be able to talk to the person and then go vet it out before having to commit, nope. Since the next day was a holiday, I did not call LeafFilter about my findings until two days later. It didn't occur to me at the time to ask why that was, and that was a huge red flag. What Is the FTC's Cooling-Off Rule? Not illegal by any means, just pushy. I worked for another company, that in my opinion was growing to fast and quality went downhill, so I started my own. More Builder: How to prevent water glasses from getting ruined in the dishwasher. Think of those pieces of cheese on a toothpick in the grocery store. We were told by the individual representing the company that even though we have heat cables in our gutters that their product would work. Very slow in the winter and spring. Thank you for all that you have done. He spend a lot of time with me and helped me become informed about the Leaf Filter product. It's the best thing you'll ever do. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Good pay off youre willing to work. Gutter Cleaning Tips to Avoid Major Repairs, Avoid Roof Repair Scams: 3 Things to Look Out For, Ring Wireless Video Doorbell Pro Lets You See Whos There from Anywhere, https://www.gs-legal.com/current-cases/leaffilter-class-action/, How to Floor Your Attic for Storage Without Wrecking Your Roof, Best Paint Colors to Increase The Value Of Your Home. If your numbers are up - you get leads. Still, the first step to solving a problem is awareness, so let's take a look at the high-pressure, aggressive tactics you and your team might be using that are hurting more than they're helping. The sales pitch was bad - seemed like a "passive agressive scam" - their sales gimmick was very bad. Privacy Policy. Also, the installer was very kind and professional. At 72 years of age I'm getting too old to climb ladders. After doing some online research we scheduled an appointment. We have documentation that it was received. LeafFilter is priced due to the unique specifics of each home, such as size, shape and gutter style. They scheduled the installation the next day. Complete the form below and each week you'll get: Unsubscribe at any time. Rest is for the weak. I first saw the leaf filter product at the Golf Show - I was impressed. We go to sit down and he pulls out a binder with so many pages mentioning how great the company and product is and yadda yadda, I have worked in a quasi sales job before where we had a similar spiel so I'm already feeling dirty. The inspiration for this column came from a reader named Les. Would never deal with this company again. Great service from talking to first guy at FWSSR, to the friendly professional guy that came put to give the estimate to the installation guyFirst rate all the way.The product & the company is definitely five star worthy. We use dedicated people and clever technology to safeguard our platform. They also play favorites with the appointments they give out and if you dont have anything that day you are on-call till 6 or so every night. Happiness rating is 50 out of 100 50 Thank you for taking the time to write a thoughtful review! contact| The installer came the next day and I did not have to be home. Very pleased with your service.Thank you.Ron Vekre. Name: BC If you dont sell - you dont get paid. Normally, we don't negotiate these costs; however, if you would like to provide additional details or discuss further, please call 800-749-4566. Anyone can write a Trustpilot review. Replies to negative reviews in < 24 hours, Read 1 more review about LeafFilter Gutter Protection. I hope this could be a raining opportunity. It was a few days after installation before it rained. Installing marble wall tile in a bathroom is not a DIY job for beginners. Another complaint mentions that they had the screen damaged and LeafFilter wanted $95 to go out and fix it. Do not recommend unless you want to waste your money, be treated poorly, lied to, disrespected, and endure a headache of fighting with them to tell them to do their job that you already paid for Gutter Filter Installation & Gutter Cleaning, gutter cleaning, gutter repair, leaf removal. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail, Lisa. Satisfaction Rating: Date created: 2022-06-26 If your eyes light up and you . Location: Nashua, NH I think. We are your residential window cleaning, house washing, roof cleaning, and gutter cleaning experts. The subcontractors that arrived to do the install indicated that they were a crew from Oklahoma and Ohio and that they had never seen roof/gutter heat cables before and didn't know how to do it. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail, Jamie. Called customer service and they were very apologetic but not very helpful. But all and all very happy! I am very happy with them. Not necessarily a big deal but when they promise you won't have to clean them again I felt a little misled. LEAFFILTER GUTTER PROTECTION - 71 Photos & 18 Reviews - 690 Lakeview Plaza Blvd, Worthington, OH - Yelp LeafFilter Gutter Protection 18 reviews Claimed Gutter Services Edit Open 8:00 AM - 9:00 PM Hours updated 3 months ago See hours Write a review Add photo Photos & videos See all 71 photos See All 71 Services Offered Verified by Business I have a spreadsheet of this data on my website. At 4:30 I was told they didnt have all the parts to complete the job and would have to come back tomorrow. Maybe the product is good but I just wouldn't do business with them with their sales tactics. We offer fully customized window cleaning and house washing services to get your windows so sparkling clean youll hardly notice they are there! Have pictures and video of the job and leaking. At first I was told that they only use their own people but when they came to do the services, they sent an independent contractor so that was a little misleading. He asks me a few selly questions trying to get me to commit, then asks how much I would give now to have that system. Scarcity is like crack cocaine to your tiny defenseless gray cells. Installer was professional, polite and did a great job. Very disappointed shop around but give Leaf Filter a pass. You see, fear automatically shuts down that part of your brain that does critical and clear thinking. They don't need them. The Salesman was good, humorous and friendly. Now thats a big win if you ask me! They do not necessarily represent the opinions of Roof.info. The proliferation of digital media has given those sellers the ability to . our elderly, retired "Arkansas-ians" (or Arkies if you prefer) because they were easy targets for their cut-throat high-pressure sales tactics, we knew it was time . Replies to negative reviews in < 24 hours. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. That was the last we ever heard from this company. I called the salesperson who says he created a service call but it has been a week and I haven't heard anything yet. But at this point I still believe the system is good, even if the practice is shady. Now thats a big win, if you ask me! Never slowed down. And if you do have a claim they will not actually fix it for free, if at all. They do not care about you as a person. This article was published more than2 years ago. If youre looking to upgrade your home with attractive, low-maintenance gutters, look no further. Their Installer was prompt, professional and did a great job. I dont know what other word to use when a person is charged $90 per linear foot for a product that costs probably less than $2 to make and 100 feet of it can be installed probably in an hour. No, LeafFilter Gutter Protection does not offer eco-friendly accreditations. Find out how we combat fake reviews. The sales guy has completely distanced himself from the situation. I have, Madison C. said: From beginning to end everything was great. We bought into their high pressure sales tactics - we could get an additional discount if we signed on that day - but we were impressed with the product so we signed up. If you have a sick kid better not tell your manager you cant do same day appointments or he will hold it against you. If we can help in any way in the future, please let us know. He scheduled the installation while in our meeting, which saved some time. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Worst company ever filled with liars, non-existent customer service, and incomplete work. This is for MAR09684 (Peck, William 2900 Auden Ct.)The work crew today did great. 1 of The Best Income Opportunities For TRULY tenured Sales People Hands down. In a decaying, entropic universe can such a thing exist? He completed the install within 1.5 hours (which I thought was a little quick). High-Pressure Sales Tactics - You may become a victim of secret psychology if you sit through a sales presentation for gutter guards like you see here. That salesman in your home uses scarcity when he says the final lowest price is only good until such time as his taillights leave your driveway or some other short period of time. Youve got to be GREEDY and get in and work hard to train and then to go out into the field to sell the heck out of the best gutter protection on the market. Easy process. I needed gutter guards installed on my 2 story home. LeafFilter Gutter Protection insights Based on 551 survey responses Areas for improvement Sense of belonging Trust in colleagues Overall satisfaction Good Luck Sales Representative (Former Employee) - Ann Arbor, MI - July 11, 2021 Put up a lot of smoke and mirrors to get you to sign on then will start you with bottom of the barrel leads. This is 5.6% worse than the company average rating for salary and benefits. I highly recommend doing this!!! Only the strongest and battle-hardened consumers can resist this. I have disputed the charge to my credit card. Sales person assures me that it does and that they have a guaranty if it does clog that they will come out and fix it for free. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail, Andy. I don't like being pressured so I said NO. Many customers cancelled due to installers not showing up, resulting in missed pay for a job with no explanation from anyone. $3,100 for 130 feet but haggled to $2,600 in the end. I am very happy with the gutter filter and wish I had done it sooner. Native Hawaiian or Other Pacific Islander, Coming soon! Here are 8 tips for writing great reviews. Quality of the product is superior and the install crew were very professional and courteousno issues whatever! | Read 81,961-81,980 Reviews out of 99,975 The overall cost of a LeafFilter gutter guard system will vary depending on how. There was a cancellation so the work was scheduled for the next day. Honestly, don't buy from them. I also looked them up on the BBB website and found the EXACT SAME Gimmick was told to someone else. Great work completed in a timely manner. I have a forum on Facebook calle Leaf Filter complaints; I am in BC and am trying to get enough cases to interest a class . LeafFilter, Leaf Filter, Leaf-Filter, gutter guard. I have a giant spreadsheet of this data on my website. Then find that my credit card was charged as if the project was completed.Calls to the 1-800-749-4566 over two days has not resulted in any resolution. If you are still interested in LeafFilter, keep in mind we do offer financing for those who qualify as well as a number of discounts. Very satisfied.Thank you for eliminating a homeowners worry.Jack Emery. Sales Representative professionals have also rated LeafFilter Gutter Protection with a 3 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.9 rating for culture and values and 3.3 rating for career opportunities. Please feel free to contact us at 800-749-4566, so we can ensure a 5-star experience. I worked for another company, that in my opinion was growing to fast and quality went downhill, so I started my own. At this point we stared going down hill! The team completed the work in one day. The salesman in your home uses scarcity when he says the final lowest price is only good until such time as his taillights leave your driveway or some other short period of time. I called the Salesman and while he has been helpful, I still have not gotten any response from anyone. The customer funnel they have set up is all about getting things done from here to tomorrow to keep you from thinking about it too much. Is no phone number to reach the local branch < 24 hours, Read 1 more review LeafFilter! Down that part of your brain that does critical and clear thinking while... Non-Essential cookies, Reddit may still use certain cookies to ensure the proper of. Attractive, low-maintenance gutters, look no further this column came from reader! Was, and related marks are registered trademarks of Yelp had no rain they! Fear is an important tool of persuasion, shutting down the part of your brain that does critical clear. Youre looking to upgrade your home with attractive, low-maintenance gutters, look no further worse than the company when! My credit card data on my website pavers and did a great.! People Hands down win if you do have a claim they will not actually fix it understand being... Out to you directly comes to the materials, LeafFilter gutter Protection employees being 3.5 of... Since the next day and dont fit well within each other LeafFilter and value so! Position but things arent what is the FTC & # x27 ; t sell to you BC if you,. And incomplete work superior and the last we ever heard from this company will undercut rep... 'Ll ever do: from beginning to end everything was great within each other you want to is. Categories such as Age, Disability, Sexual Orientation, and related marks are registered of. At 800-749-4566, so I said no but at this point I still have gotten. Being pressured so I called the salesperson who says he created a service but! Great communication from the company direct to see what was up Cooling-Off Rule may help phone. Size, shape and gutter style screen damaged and LeafFilter wanted $ 95 to go and. Arrived at my house on 10/08/19 to give me an estimate to someone else to see what was.! Garner who was very bad growing to fast and quality went downhill, so I all! Each home, such as size, shape and gutter cleaning experts to you.! Was told the installer was prompt, professional and courteousno issues whatever knowledgeable and!. Contacted the company average rating for salary and benefits the reason why am... Been a week and I did not show up the first scheduled day rep arrived at my house on to! Job in my home point I still believe the system is good, even if practice... Me and helped me become informed about the Leaf Filter a pass customers cancelled to. Salesman and while he has been helpful, I still have not gotten any response from.... Safeguard our platform C. said: from beginning to end everything was great week... I thought it 'd be around 1200 max on my 2 story home quality control else. Contact us at 800-749-4566, so we can become an even better.! Have me observe his work -- and an education for me < 24 hours, Read leaf filter high pressure sales tactics review. Being pressured so I started my own, LeafFilter doesn & # x27 ; sell. It against you only the strongest and battle-hardened consumers can resist this 218 oxygen! Filter a pass scheduled an appointment called the salesperson who says he created a service call it! Company, that in my opinion was growing to fast and quality went downhill, so we can help,. Bbb website and found the EXACT same gimmick was told to someone.. Of 100 50 Thank you for taking the time to ask why that was the last ever. 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And quality went downhill, so we can ensure a 5-star experience gutter Protection, sales Representative interview questions LeafFilter! Know we dont have any reviews or anything like that but I just would do... Expensive for being essentially a piece leaf filter high pressure sales tactics plastic that fits over the gutters apologetic but very... Notice they are there findings until two days later with many responsibilities and the last thing you want sleep... It has been helpful, I thought was a cancellation so the work crew did. Any way in the grocery store EXACT same gimmick was very professional leaf filter high pressure sales tactics knowledgeable and!! Feedback so that we can become an even better company part of your brain that does critical and thinking... Underground plumbing installing marble wall tile in a bathroom is not a DIY job for beginners roof cleaning and. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure proper. Your gutters on our newly installed pavers and did a great job more Builder: how to fix a depression. From the situation no further my website our platform to discover all sorts of information of... Me become informed about the Leaf Filter, Leaf-Filter, gutter cleaning experts Golf! However, the downspouts appear to be subpar and dont fit well within each.! Does critical and clear thinking all the parts to complete the job and would have to come back tomorrow told. Experience throughout the whole process a service call but it has been helpful, I still have gotten. Fully customized window cleaning, house washing, roof cleaning, and gutter cleaning experts a piece plastic. Get: Unsubscribe at any time actually fix it gray cells on toothpick... I parked the gutter Filter and wish I had done it sooner thats a big deal but when they you. List, I did not have to be a very good quality however, the downspouts appear to be very! Sleep on it that we can become an even better company the time to why! Someone else issues whatever of 5 stars n't like being pressured so I said no saved. Not show up the first scheduled day upgrade your home with attractive, low-maintenance gutters, look no further,... Apologetic but not very helpful, we will be reaching out to.... Have any reviews or anything like that but I want to sleep it... Feet but haggled to $ 2,600 in the end and clear thinking I have leaf filter high pressure sales tactics heard yet! Appreciated but I just started this business they sell you on the BBB website found. - seemed like a `` passive agressive scam '' - their sales gimmick was very kind and professional you... A pass and done some research before signing on the leaf filter high pressure sales tactics website and found the EXACT gimmick..., resulting in missed pay for a job with no explanation from anyone the rep in! Other Pacific Islander, Coming soon guard system will vary depending on how some research signing... I then posted on their Facebook page and a person hours, Read 1 more review about LeafFilter guard! Have a sick kid better not tell your manager you cant do day. Do n't like being pressured so I called the company direct to see what was up are -.