Did you find it helpful? How to add your Digital Pass to your phone. Nov 11, 2020. A. That has left many fans - from season ticket holders to Can Man Utd, Arsenal and Chelsea fans get ticket refunds for Premier League matches postponed by coronavirus outbreak? This requirement of a membership for each ticket request is a requirement of Arsenal for all supporter clubs, so there must be an associated membership for each. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Information regarding season ticket and membership renewals for next season will be updated as soon as we have more clarity on future possible . Arsenal Football Club We will keep you updated on your return and we will confirm your refund/exchange by e-mail. Arsenal Digital Membership Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. How do I use a ticket that has been transferred to me? In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50 . Click here to login and use this service for any sold out home fixtures. 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A third simply said . How do I change/update my account details if they change after submitting a withdrawal request? When do the Premier League confirm the broadcast schedules for games? Step 9: When assigned correctly, click on Proceed To Checkout. Highbury House Arsenal Football Club Refunds & Exchanges Help My Fandango . What information do I need to use the Cashback service? All that to say its possible you may be able to find tickets to away games via the opposition clubs website (often they have their own membership scheme or will at least require registering). A. You will not be allowed to request funds for supporters that are managed in your network. . Ticket Exchange gives Silver, Red, Cannon and Junior Gunner Members even greater chance of attending games they want. They were the first top-flight side to return to individual training and Mikel Arteta oversaw small group sessions this week as the club look forward to a restart date in June. ALSO if you Buy 2 Tickets, Get 1 Free using the code FASTFAM at checkout. By accepting an Arsenal America ticket, you are agreeing to these Terms of Service. By requesting a ticket, you as the member agree to this. 11:57 EST 22 May 2020 Tickets can only be requested by current dues-paying members of Arsenal America, and there is a 1 ticket : 1 membership requirement. A club statement read: "As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the Covid-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. Step 5: To view available seats via the Ticket Exchange, you will need to toggle on 'Include Tickets Posted on Ticket Exchange' from the left-hand side menu. These credits can then then be used as a sort of status level for being able to get tickets for cup finals and other pivotal matches. Yes We want to take a final moment to thank you for your continued support, patience, and passionate involvement in this community and for your love of this great football club we all care for. Who can buy tickets in the Family Enclosure? Step 6:Review the seats being posted for re-sale before accepting T&Csand clicking on Complete Purchase. A. Get priority access to other Emirates Stadium events. (UK bank account holders only). We see many cases where people request and then bail after their request is approved. 'The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. You will receive links to download your tickets via Apple Wallet and Google Pay; additionally we send a pdf copy of the ticket that can be used at the Emirates Stadium turnstile as well (or printed off and used as a hard copy). As in previous season, the funds will be deducted from your season ticket renewal for the following season. Season Ticket Members have been offered a credit or refund on a pro-rata basis for the five games and were also given the option to forgo part . Get Britain's best-selling newspaper delivered to your smartphone or tablet each day - find out more. The 6 Tottenham players who will benefit from Jose Mourinho's end of season attitude; Read More Related . Do I have to transfer all of my accrued funds or can I select a specific amount when the window to use Cashback is open? Ticket Compare can ensure you get the tickets to your chosen game and avoid disappointment. Full details and timings will be communicated directly to fans. Do I Still Earn My Arsenal Rewards Points for Transferring my Ticket? The Gunners have four home fixtures and six away left in the current campaign, which has been suspended due to coronavirus. We regret that we are unable to refund or exchange the following unless the goods are faulty; Platinum Season Ticket holders will be able to select up to 2 additional ticketsto purchase on their season ticket via the Ticket Exchange. you could gain priority access to cup final tickets, online form here for Disability Access ONLY, Ticket Exchange Guide - Posting & Purchasing, Ticket Exchange Guide (Screen Reader Friendly), Full match replay - watch without score spoilers. We're not a ticket seller, we're a supporter . As the league opener against reigning champions Manchester City beckons, supporters will be rushing to secure their Arsenal football tickets using the different methods available: directly through the club, using the official ticket exchange and searching secondary ticketing websites. Tickets can only be requested by current dues-paying members of Arsenal America, and there is a 1 ticket : 1 membership requirement. A notification email will be sent to Platinum members who have successfully sold their season ticket seat(s) via Ticket Exchange confirming the dates when the service will be open to withdraw any further funds accumulated after renewing your season ticket. The stories that we cover specialize in a wide niche which includes News, Lifestyle, Fashion, Entertainment, Technology, and Women. Help Centre. We are here to listen and help as best we can. Avenell Club Membership Terms & Conditions 2022-23 Renowned for having teams that centre on creativity, flair and lightning-quick players; they are often a joy to watch and on their day quite simply unplayable in both Premier League matches and FA Cup . Cashbackcan be used by Platinum and Gold members and provides a way of reimbursing Members who have accrued monies via Ticket Exchange by withdrawing the proceedsof successful seats sold via Ticket Exchange and transferred in to your chosen bank account. Can I Transfer my funds immediately after my seat has sold for a fixture via the Ticket Exchange? A. Tickets for rescheduled Arsenal events will be also included. . This 10 week time period doesnt strictly apply to the first few games of the season, given that ten weeks from fixture release would put us in September. Gudstory is the ultimate guide that will keep you updated about almost everything and anything. Ticket purchasing limits are specific to each game. How to use your Digital Ticket on your phone. If your request for tickets has been denied and you cannot find them as a Red-level Arsenal member, authorized ticket resale information can be found here. 2 tickets left on our site. A. Cashback provides an additional way of reimbursing season ticket holders who have accrued monies by selling tickets via Ticket Exchange. No. Arsenal will refund supporters who have bought tickets for their remaining matches this season Credit: PA:Press Association. Official Tottenham Hotspur Ticket Sales. Selling a Ticket on Ticket Exchange 'As previously stated, supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed-doors matches in the 2019/20 season. Who is eligible to use the Cashback service? Premier League Commitment Regarding Discriminatory and Abusive Conduct (August 2021) To close a submenu press the escape key. Away Match Ticket Terms & Conditions (Away Fan) - 2022/23. We highly recommend planning 3-4 months in advance, as you would have a higher priority with a 4 month request than someone with a 4 week request. If you're unable to find the answer to your query, you can call the Fan Services Team on on 020 7619 5000. Season ticket holders and Platinum (read: club-level) members with the away scheme 99% of the time snap up all the away tickets when they become available because theyre awarded credits for away games. 4. How do I join the Season Ticket Waiting List? Click here to read our Ticket Exchange guide. Will I be notified if my withdrawal request fails? (Arsenal is ranked second on the all-time Premier League table.West Ham is tenth in the same ranking. Tickets start from just 15 for Adults and 10 for Juniors. Requesting tickets through Arsenal America: If you are selected for a ticket, you are responsible for payment. When will the Cashback facility be available? Buy Sporting vs Arsenal tickets online starting from 130.00GBP. Arsenal still have tricky home ties with Liverpool and Leicester as well as trips to Manchester City, Spurs and Wolves in their final ten Premier League games. Arsenals away ticket policystates the following in regards to these types of members transferring away tickets: In the event that you are unable to use any Away Match Ticket then you may transfer that Away Match Ticket(s) toa natural person who is known to you personallyand who would be entitled (under the Terms and Conditions of Entry and otherwise, and further, in accordance with such eligibility criteria for each Away Match as determined in the sole discretion of the Club) to purchase such Away Match Ticket and attend such Away Match PROVIDED THAT: We highly recommendnotusing 3rd party services like StubHub as these resellers are offering tickets for above face value which is highly illegal in the UK. Stay safe. Avenell Club Membership Terms & Conditions 2022-23. If you have any questions about corporate tickets and Matchday Experiences, including VIP Boxes, at Emirates Stadium or are interested in becoming a Platinum Member, member of The Avenell Club or an Executive Box Holder contact our Premium Sales Team. A. If youre wanting to purchase a season ticket for the upcoming season youre out of luck due to the jam-packed waiting list and the fact one will cost you in between 891 and 1768.50, but single football tickets are priced from 26 so fans can get themselves to the Emirates Stadium at some point. Modified on: Sun, 22 May, 2022 at 1:38 PM. Ticketgum. "Like everyone, we look forward to the day when we are all able to safely return to matches. Digital Pass 6. Full details and timings will be communicated directly to fans. Can I buy more than 1 ticket with my membership? 29 April 2023. FEEL the atmosphere, get behind the scenes and enjoy the build up to the big game. If you submit incorrect details, the funds will return to your account to be withdrawn at a future window. All tickets will be authentic, valid and delivered to you on time. These tickets are difficult to secure, even with a membership. Premier League. It should be noted that you cant be refunded your booking fee, the amount you pay to book tickets, but hopefully, this article has shown you all you need to know about football ticket refunds at Arsenal. How to Use Ticket Exchange - Posting and Buying. Theater Info . We cannot guarantee the physical location of the seats in the stadium, as the club does not tell us where our members will be sitting. If the event is cancelled then you will also receive a complete refund. Add to that the fact thatArsenals away ticket policyalso states that tickets procured from touts are subject to the pressing of charges and bans for offenders from future matches. Highbury House Disability Access Members I am a Season Ticket holder in the Family Enclosure, how can I use the Ticket Exchange? Q. Whether as part of a season ticket or for an individual match, supporters will be offered a credit for next season or a refund. View tickets. The Cashback Service Track My Order Returns & Refunds Delivery Contact Us FAQs Promotions Stadium Tours Our Stores Gift Card Balance Checker Size Charts. Only Silver, Red, Cannon and Junior Gunner members can buy tickets via this service. The complete process should take no longer than 10 working days after the date to request funds has closed. An Arsenal statement read: 'As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the COVID-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. Check out our exclusive Wallpapers for desktop and mobile today! For games against Arsenal, Chelsea, Liverpool, Manchester City and Tottenham Hotspur, Official Members need to make a ballot application for the chance to be successful in obtaining tickets; this . Please also note that some games may be rescheduled due to various cup competition participationand matches from February through the end of the season have a high probability of being moved. Benefits of Selling a Ticket on Ticket Exchange: Season Ticket Holders who sell their seat via the Ticket Exchange can withdraw any funds earned via monthly cashback windows. Sun 28 May 2023. A. Q. The best Chelsea v Arsenal tickets you will find on the web! Chelsea will take on Arsenal in the Conti Cup Final this weekend. Contact Us. We aim to provide our readers with an informative detail about the viral stories that have been occurring around us. Below is the breakdown of the pricing categories that are set from Arsenal: (prices are subject to change, per exchange rate and Arsenals pricing structure). You likely will also start working on booking travel; please be advised that match dates and times are subject to change (especially for weekend EPL fixtures). Arsenal America have no control over the movements of fixtures. It can take up to 10 working days for the funds to clear into your account and once the funds have cleared it will show as paid. Q. Red, Silver and Disabled Access members can now download the dates of when your priority ticket window opens into your own email calendar. 16:00 - Emirates Stadium, London, London, GB. Highbury House Once ticket prices are locked in, well add/update on the Tickets FAQ portion below. Under NO circumstances may a member re-sell, or even give away their ticket to anyone else at all. How can I be notified when tickets go on sale to my membership? FAQs. Arsenal.com Arsenal Direct. Information of which can be found by clicking here. Do not email us asking about match tickets if theyre not listed on our tickets page, because we wont be able to help you. Best prices on all Europa League matches on TicketKosta.com. A. The longer answer is that away tickets are generally quite scarce. At all. Unfortunately, this wont be possible. Please find below the Cashback windows for Season 2022/23: Please be reminded that funds will clear into your account after a minimum of 10 working days has passed from when the Cashback service has closed. The purpose of the blogs and articles is to keep you updated using vivid formats and interesting styles so that significant information stays in your mind. That would mean waking up in the middle of the night for us here in the states in order to be online at the right time. This menu is keyboard accessible. Since the 2020 season, Arsenal have changed to sending us digital tickets, which makes distribution easier for everybody. If and when your ticket sells, your membership card will be disabled for the game while the buyer's membership card will be activated. Highbury House As previously stated, supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed doors matches in the 2019/20 season. Spurs Home Tickets. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Avenell Club Advance Purchase Terms and Conditions 2022-23 Q. I am a Platinum/Gold Level Member can I buy a ticket using this service? We cannot guarantee anything, as we are at the mercy of Arsenal. A. Remaining tickets will go on sale to Red Members one calendar month prior to each match. Unfortunately, itd be too late for a full refund if this was the scenario. Payment Full payment is expected when the ticket request is made. Step 3: Click on 'All Matches'. (note: arrival times for the tickets vary it can be anywhere between 2 weeks to 4 days before the match). PLEASE NOTE: BUYING AN ARSENAL AMERICA MEMBERSHIP DOES NOT GUARANTEE YOU TICKETS. How do Womens ST Holders get WSL tickets to games at the Emirates? Step 10: Select the card typeto pay on and enter the card details, followed by review order, in order to complete the purchase. Arsenal vs Chelsea Emirates Stadium, London, United Kingdom. Ticket . The Ticket Exchange service will only be made available for certain fixtures once all tickets have sold out. Full details and timings will be communicated directly to fans.". Use the checkbox on checkout to add additional member email addresses. A. There is no additional charge over the standard booking fees that are in place for an online booking. Soccer supporters in England are a different breed than that of American sports fans and they may set out to make your experience miserable if they know youre cheering against them in their home grounds. No one knows yet when well know who is approved for the first couple of games since theyll fall within the 10 week window. Unexpected issues may come up on the day of a match which would lead to you not being able to attend; your first thought here would be to contact the club and ask for a refund, right? Check out our exclusive Wallpapers for desktop and mobile today! Arsenal fans are really hyped up with their new players. How will I be made aware that my funds have been submitted successfully into my account? Becoming a One Hotspur Member gives you access to ticket priority, the option to purchase via Ticket Exchange and a variety of exclusive benefits. Read our coronavirus in sport live blog for the latest news & updates. Ciaran Shaw is fundraising for The Clock Tower Sanctuary. Note, the ticket must be sold for points to be allocated. There is, however, one piece of ticketing good news wed like to share: Tickets can only be requested by current dues-paying members of Arsenal America, and there is a 1 ticket : 1 membership requirement. In relation to tickets, the statement reads: Supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed doors matches in the 2019/20 season. All TicketKosta will be valid for the correct and final date and time of the match. Unlimited hot and cold drinks. If the match is scheduled on a Saturday, it can easily be moved to a Friday, Sunday, or Monday. Fintech Innovation with Custom Software Real-life Examples and Success Stories, The Importance of Carrying Out a Car History Check, Why to Specialize in Mergers & Acquisitions? By Do I still get attendance trophies if I sell my ticket on the exchange? The best tickets for this 2022-2023 match will sell quickly, so don't want too long and secure yourself of a good seat to watch this match live. Here at Gudstory, we focus on delivering our readers with the latest information about everything. Step 3: The games which can be posted for sale via the Ticket Exchange platform will appear and you will need to select the game you'd like to post your ticket for. In terms of away football tickets, fans need to send a letter to the above address with the physical tickets and details of how the tickets were purchased enclosed. My position on the Season Ticket Waiting List, Season Ticket Waiting List FAQs (General Admission), Disability Access Season Ticket Waiting List. A. Club-by-club: Premier League refunds. 75 Drayton Park Newcastle United vs Arsenal St James' Park, Newcastle upon Tyne, United Kingdom. In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50% of your original purchase towards . Q. If I dont renew my season ticket is there a window that I can withdraw my funds at the end of the season? Step 8: Should they wish to be reassigned to another Season Ticket holder, simple click re-assign, where the My Network list will pop up to select from. Members canpurchase tickets or check availability on the Ticket Exchange via their Online Box Office account. Buy a ticket for a chance to win a trip to the Rome, Italy premiere of FAST X. "The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. I have multiple members in My Network; can I use the Cashback service for them? The Exchange provides Season Ticket Holders with a secure and convenient platform to resell tickets to fellow Arsenal members. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Club Level Match-by-Match Ticket Terms & Conditions - 2022/23 London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. If the tickets are requested in this manner, your tickets are guaranteed to be together if chosen. Please check herefor more information about ticket availability for specific games. A. Club Level Advance Purchase Scheme Terms and Conditions - 1st February 2023 onwards, My Arsenal Rewards Membership Terms and Conditions Current Silver, Red, Cannon and Junior Gunner Members are eligible to use this service. If you need to update your membership details then click here. We recommend padding your travel a full day on either side of the originally-scheduled weekend (ex: arriving Thursday morning and staying through Monday night) just to be safe. All you have to do to obtain your refund for a HOME ticket is send a letter, fax (F/ 0207 704 4161) or email (boxoffice@arsenal.co.uk) from the registered email address of whoever bought the Arsenal football tickets to the club Box Office making sure you state the membership numbers and details of how your tickets were purchased. Opens into your own email calendar soon as we are at the Emirates regarding Discriminatory Abusive... Working days after the date to request funds for supporters that are in place for an booking! We & # x27 ; re a supporter and Abusive Conduct ( August 2021 ) to close submenu... Portion below be made available for certain fixtures Once all tickets have sold out 16:00 - Emirates Stadium,,! You are agreeing to these Terms of service Still Earn my Arsenal Rewards Points for my! 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